FAQ

SHIPPING

Wear That Art frequent questions and answers… for any other questions email us

Info@wearthatart.com

 

How to take care for my shirts?

The best way to care for your shirts is to turn them inside out and machine or hand wash them on cold.

Since all of the shirts are 100% cotton, they will tend to shrink a little after being washed and dried.

For the least shrinkage, dry on low or hang dry.

What type of printing process is used on your apparel?

We use DTG printing. Most of the shirts are printed with water-based

Do you print your own shirts?

Yes! We print our own shirts in San Fransisco,Ca

How long does it take for shirts to arrive?

Standard shipping for orders in the contiguous US takes 5-10 business days.

International orders usually take 3-5 weeks to arrive depending on the destination and customs processing.

Please remember that our warehouse requires one business day for order processing.

The tracking for international orders will not update once the package leaves the US, but the order is still on its way.

What shipping method do you use?

Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail.

International orders are shipped via USPS First Class International Mail.

Do you ship internationally?

Yes, we ship to almost every country around the world.

*Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country.

*After you place your order, we will contact you with the new shipping rate.

What forms of payment do you accept?

We accept major credit cards such as Visa, MasterCard, American Express, and Discover or direct payments, all through PayPal.

Do I need a PayPal account to purchase from your store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

How do I apply my coupons and gift Vouchers?

This is how the shopping car works, you need to apply your coupons and /or gift vouchers in the Gray shopping cart before you check out.

Its your store secure?

Our store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

What is your return policy?

Our goal is 100% customer satisfaction. Items in their original condition may be returned within 15 days of purchase for an exchange. Note that the shipping fee is not refundable. Please include a copy of the packing slip that was sent with your original purchase. If you have further questions please contact us.

Exchanges should be mailed to:

 

  WEARTHATART

26 7th St 6FL

San Francisco CA, 94103

*All exchanges require a 1-2 week processing period once the items arrive in our warehouse. Please send your exchange with an insured courier, preferably one with a tracking number. We are not responsible for items lost in transit.

*All exchanges may be subject to a 10% restocking fee

 

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We are always looking for fresh, original artists to collaborate with. So, if you’re an artist, illustrator, graphic designer, and photographer or emerging in any of these areas we would be super excited to hear from you.

 

Submitting Artwork:

Compose an email to info@wearthatart.com  and put ‘Art Submission’ as the subject.

·         Attach artwork, please keep under 2mb.

·         Include a link to your portfolio website.

·         Please do not send artwork that you are not the copyright owner of.

·         Please do not send artwork that has been previously printed up on garments.

·         We will look at and review every submission.

·         If your design is selected for print, we will be in touch.

·         We try and reply to everyone who submits artwork.

·         By submitting your artwork to Wearthatart for consideration you retain all your copyrights.  We will not use or pass on your artwork or information to any third parties without your permission.

 

Felipe2

 

Subscribe to the WearThatArt newsletter, follow us on twitter, or friend us in FaceBook.

We post updates about our products as well as occasional sales and specials. Tell your artist friend about WearThatArt so they can submit their art for the next collectible shirt  WearThatArt.

 

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